SYSTEM
DESIGN AND IMPLEMENTATION
Cardamel has over 40 combined years experience
implementing and configuring accounting and
project management software.
Our methodology includes:
- Translating business processes
and objectives into an implementation strategy;
- Mapping processes your new
Microsoft Dynamics™ software to determine necessary
adaptations or customizations to fill workflow gaps;
- Designing business processes
and supporting software configuration and reports;
- Defining data migration and
integration requirements;
- Creating training environments
(“sandboxes”) to facilitate company learning;
- Developing training plans and
migrating data to training environments;
- Training users in classroom
settings and coaching during live system operations;
- Performing final data migrations
and data validations;
- Go Live!; and,
- Providing ongoing support and
system optimization.
We provide implementation services onsite and remotely via
GoToMeeting, a Web conferencing tool that allows us to
meet online rather than in your conference room.
SOFTWARE SUPPORT & CONTINUOUS
IMPROVEMENT
We provide ongoing support after your Go Live. You
contact us for help first, not Microsoft. We want to
talk to you regularly so we don’t charge for
support calls lasting less than 15 minutes. This steady
dialogue ensures that you take full advantage of your
software, including updates and enhancements over time.
We want to be your partner for life and expect that
our relationships with custom last for years.
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